Support

Frequently asked questions FAQ

Support

  • To whom we offer our services
    Most of our customers are either involved in network unlocking, repairs, recycling, buy-back/trade in or resale. Our services also come particularly useful to end consumers who wish to buy any devices online, to check for authenticity, specifications, warranty and any indicators of fraud or software restrictions (e.g. activation lock, simlock, blacklists).
  • How can i start using your services?
    We will create you account in comfortable portal where you can do your lookups. Please fill free to Contact us
  • How can i add funds into my account?
    Funds can be added in your account dashboard by clicking Add Funds button in My Account.
  • Payment methods
    We accept deposits of $5 – $50 via Debit/Credit Cards.
  • Do you provide phone unlock services

    We do not provide unlock services

    iCloud unlocking is illegal and forbidden by payment processors – We cannot help you unlock your devices. If you “forgot” your Apple ID or password, you can use iForgot. If you are the original owner of the device, please contact Apple Support and they can help with this.
  • How do i place an order?
    To place an order, you simply have to login to your account and select the service you want from our menu bar. Our services are all completely automated, and all of them can be ordered and completed from the same page in just a few seconds.
  • API?
    We will provide API details to all our services so you can implement our services into your website or software.
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